Privacy Policy


Privacy Policy

ELECTIO (S) PTE LTD (Registration No. 201317750M) (“ESPL”), the owner of Electio (S) Pte Ltd, respects your privacy and will make reasonable efforts to protect your Personal Data.

ESPL understands and will always observe its obligations in respect of collection, use, disclosure, and retention of personal data under the Personal Data Protection Act 2012 and any subsidiary legislation (the “Act”) including ensuring the appropriate degree of accuracy and security in respect of the personal data.

As part of ESPL’s effort to comply with the Act, ESPL has put in place this Privacy Policy (“this Policy”) which will govern, where applicable, how ESPL may from time to time collect, use and disclose clients’ personal data.


What type of personal data do we collect?

What is Personal Data

“Personal Data” refers to any data, that can be used to identify a person, either on its own or in combination with other data items. Examples of personal data include name, address, contact details, gender, age, identification numbers, email address, and any other data provided by an individual.

Voluntary Provision of Personal data

We collect personal data that you voluntarily provide us. Personal data collected depends on the purposes for which the personal data is collected and what you have chosen to provide. You can choose not to provide us with personal data or reserve your rights to withdraw your consent by sending a request to us at

Providing Personal Data Belonging to Others

If you provide the personal data of anyone other than yourself (e.g. your staff or family members), you are responsible for informing him/her of the specific purposes for which we are collecting his/her personal data and to ensure that he/she has provided valid consent for your provision of his/her personal data to us.

Use and Disclosure of Personal Data

Your Personal Data will be protected and kept confidential, and will only be used, disclosed and/or transferred for the purposes you have been notified of and consented to or which are permitted under applicable laws and regulations as follows:

  1. Communicate with you and respond to your queries, requests, and complaints;
  2. Handle disputes and conduct and facilitate investigations and proceedings;
  3. Protect and enforce our contractual and legal rights and obligations;
  4. Prevent, detect, and investigate crime, including fraud and money laundering, and analyse and manage other commercial risks;
  5. Comply with any applicable rules, laws, and regulations, codes of practice, or guidelines or assist in law enforcement and investigations by relevant authorities.



We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about our preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, be enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes;
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing to us at

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.  We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.